Privacy Policy

1. Information We Collect: We may collect the following types of information:

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Information You Provide Directly

• Name, email address, and any other details submitted through our contact forms

• Payment information processed securely through third-party payment processors (Stripe and/or PayPal)

• Email address when you subscribe to our newsletter

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Information Collected Automatically

• Browser type, device information, and IP address

• Pages visited, time spent on site, and referral sources via Google Analytics and tracking pixels

• Cookies and similar tracking technologies used to improve site performance and ad targeting

 

2. How We Use Your Information

• We use the information we collect to:

• Respond to inquiries and communicate with prospective and current clients

• Process payments for consulting services and digital products

• Deliver digital products and templates purchased through our site

• Send newsletters and marketing communications to subscribers

• Improve website performance and user experience

• Serve relevant ads through Google and Meta advertising platforms

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3. Payment Processing

All payment transactions are processed securely through Stripe and/or PayPal. Venue Mentor does not store or have access to your full credit card information. Please review the privacy policies of Stripe and PayPal for details on how your payment data is handled.

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4. Email Marketing

If you subscribe to our newsletter or opt in to receive communications, your email address will be used to send updates, resources, and promotional content related to Venue Mentor. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

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5. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies including Google Analytics to monitor site traffic and user behavior, and advertising pixels to serve targeted ads. You may adjust your browser settings to refuse cookies, though some features of the site may not function properly as a result.

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6. Third-Party Services

We use the following third-party platforms that may collect or process your data:

• Wix — website hosting and platform

• Google Analytics — website traffic and behavior tracking

• Stripe / PayPal — payment processing

• Google & Meta Ads — advertising and remarketing

Each of these services operates under their own privacy policies, which we encourage you to review.

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7. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Information is only shared with service providers as necessary to operate our business and deliver our services.

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8. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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9. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of marketing communications at any time

• Request that we stop processing your data in certain circumstances

To exercise any of these rights, please contact us at chelsea@venuementor.com

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10. Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

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12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Venue Mentor chelsea@venuementor.com, 4205 Banks Stone Drive Raleigh, North Carolina, USA

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